FAQ

Can I try it for free?

Yes. You can use Basic for free, then upgrade to Premium whenever you need.

When is an alert sent?

Basic: if you don’t respond, an alert is sent automatically after 48 hours.

Premium: you choose the delay, starting from 1 hour after no response.

How many emergency contacts can I add?

As many as you want: emergency contacts are unlimited, even on Basic.

Will I be notified if I become an emergency contact?

Yes. You’ll be notified when you’re added as an emergency contact, and also if you’re removed.

Can I refuse to be an emergency contact?

Yes. You can ask the person who added you to remove you from their emergency contacts.

How many alerts can be sent?

If there’s no response, up to 3 alerts can be sent.

If the person confirms they’re okay again, the counter resets to zero.

What’s the difference between Basic and Premium?

Basic includes email notifications, unlimited emergency contacts, 1 check-in per day, and an automatic alert after 48 hours without a response.

Premium adds SMS notifications, up to 3 check-ins per day, and a customizable alert delay starting from 1 hour.

Can I cancel anytime?

Yes. Premium is a monthly subscription and you can cancel anytime via the App Store.

Is it intrusive?

No. You stay in control: you choose your contacts, your check-ins, and (with Premium) the alert delay.

Contact : alert@reassurecheck.com

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